Terms of service
General Terms and Conditions of Sale (GTC)
Version of 4 July 2026.
1. Scope
These GTC apply to all orders placed on the online shop switzerland-1291.ch (the “Shop”), operated by EMVEE VENTURES LTD, 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom — contact@switzerland-1291.ch (the “Seller”). By placing an order, the customer accepts these GTC in the version in force at the time of the order.
2. Products
The products are made to order (printing or embroidery on demand). The images shown on the Shop are indicative: slight variations in shade or finish may occur from one item to another without constituting a defect. GREAT SINCE 1291 is an independent brand; the products are neither official items of the Swiss Confederation nor products licensed by any organisation.
3. Prices
Prices are in Swiss francs (CHF), including any applicable taxes. Delivery costs are shown separately before the order is confirmed. The Seller reserves the right to change its prices at any time; the applicable price is the one displayed at the time of the order.
4. Order and conclusion of the contract
The presentation of products on the Shop does not constitute a binding offer. The contract is concluded when the order confirmation is sent by email. The Seller may refuse an order in the event of an obvious pricing error, unavailability at the production partner or suspicion of abuse; any amounts already paid are then refunded in full.
5. Payment
Payment is made at the time of the order, using the methods offered at checkout (credit/debit cards and other displayed methods). The charge is made upon confirmation of the order.
6. Delivery
As the products are made to order, production generally takes 24 to 48 hours, followed by delivery (Switzerland: usually 48 to 72 hours after dispatch; Europe: 3 to 7 working days). These times are indicative and do not constitute firm deadlines. If delivery proves impossible due to the customer (wrong address, parcel not collected), reshipping costs may be charged to them.
7. Contractual 30-day right of return
Swiss law does not provide a statutory right of withdrawal for online purchases. The Seller nevertheless grants a contractual 30-day right of return from receipt of the goods, including for made-to-order products, under the following conditions:
- item unworn, unwashed, in its original condition;
- prior notice of the return via the Shop's Contact page;
- return to the address provided by the Seller, return shipping at the customer's expense (except for a faulty item or a delivery error).
The refund is made to the payment method used, within 14 days of receipt of the compliant return at the latest.
8. Warranty
The statutory provisions on the warranty for defects in the item sold (art. 197 et seq. CO) apply. In the event of a defect, the customer reports the defect with a photo via the Contact page; the Seller, at its choice, replaces or refunds the defective item at no cost to the customer.
9. Liability
The Seller's liability is limited to direct and foreseeable damage, to the extent permitted by law. Liability for gross negligence or wilful misconduct and liability for personal injury are reserved.
10. Intellectual property
The contents of the Shop (texts, designs, images, brand) are the property of the Seller or used with permission. Any reproduction for commercial purposes is prohibited without prior written consent.
11. Data protection
The processing of personal data is described in the Shop's Privacy policy.
12. Applicable law and jurisdiction
Swiss law applies, excluding conflict-of-law rules and the Vienna Convention (CISG). The place of jurisdiction is the Seller's registered office, subject to the mandatory jurisdictions provided by law, in particular in favour of consumers.